Local Berkshire roofers, Roofing Matters Group are excited to announce they have officially joined Which trusted traders. After a quick interview and company inspection, they have finalised all the necessary paperwork. Roofing Matters Group’s Which page is now up for customers to be assured they are choosing the right trader.
A lot of customers have concerns about who will carry out the works as there are many rouge traders. These traders promise false prices and poor workmanship. Here at Roofing Matters Group, they want to put any concerns at ease by having all the necessary roofing accreditations.
You can check out their home page to see the long list of accreditation’s and products they use such as NFRC, City & Guilds roof slater and tiler, CITB health and safety awareness, Danosa premier contractor, Sika/Sarnafil verified contractor, Checkatrade.
Who are Which?
Which Trusted Traders is an endorsement scheme that recognises trustworthy traders. They have been helping consumers for over 60 years and assesses and endorses traders who meet our high standards. An endorsement from Which Trusted Traders gives customers confidence.
They operate all over the UK. They endorse traders in the consumer home improvement, private motor servicing and repairs industries. Every business that applies is assessed by an experienced trading standards professional who makes sure they meet our high standards.
Why Which?
Which provides support to consumers on a variety of subjects including technology, travel, and property. By providing the facts Which ensures that consumers are equipped to make informed decisions and stay in control.
Which Trusted Traders aim to identify businesses that apply good practice and provide the consumer with high-quality products and an excellent experience. Which Trusted Traders consider selected businesses for approval in order to let the consumer know who they can trust and rely on.
5 benefits of joining Which trusted trade:
Which is a trusted brand associated with your business
Which is the UK’s consumer champion with more than 1m subscribers and supporters, making it one of the most recognised, trusted and powerful brands in the country.
An endorsement from Which Trusted Traders can increase your brand recognition, customer engagement and help convert potential customers. Traders have to pass our rigorous assessment process to receive an endorsement, and customers have stated they are 74% more likely to choose a service that has been endorsed by Which.
You’ll get your own profile page
Each Which Trusted Trader is provided with their own profile page on the their website. This allows you to reach customers when they search the site for businesses in their local area, showcase genuine moderated reviews left by your previous customers, and post photos of previous work you’ve undertaken to demonstrate its quality.
You’ll receive reviews your customers can trust
Which is campaigning against fake reviews – fictitious and sometimes malicious posts that can harm both businesses and customers. All reviews left through Which Trusted Traders are moderated and checked for their authenticity by our dedicated team to ensure they are genuine.
Customers can leave a review online via a link or by scanning a QR code. Alternatively, you can also leave reviews over the phone, which is convenient and simple, especially for those who are not so tech-savvy. You can leave a review for Roofing Matters Group here.
You’ll have your own dedicated account manager
As part of the Which Trusted Traders endorsement scheme, traders will be assigned a dedicated account manager, who will be your point of contact and friendly voice at the end of the phone.
Traders will have regular phone and email contact with your account manager, where they’ll give trustworthy advice and assess the best way to achieve your business goals
Traders will get help with resolving complaints
Some jobs might not go to plan from time to time. If you receive a complaint from a customer your account manager will be there to guide you through best practice. As well as ensuring you handle the situation effectively and efficiently.
If you would like to get in contact with Roofing Matters Group, you can get in touch with them here. They can arrange for Daryl, to provide you a free quotation.
